Returns Management

Turn Returns Into Revenue

Streamline your returns process, reduce costs, and improve customer satisfaction with our comprehensive reverse logistics solution.

ShipCentro returns processing center
24hr
Average Processing Time
70%
Cost Reduction
95%
Customer Satisfaction
30%
Returns to Exchanges

The ShipCentro Returns Advantage

Transform your returns from a cost center to a competitive advantage

Reduce Return Costs

Cut return shipping costs by up to 70%

Faster Processing

Same-day return processing and refunds

Happy Customers

Seamless return experience increases loyalty

Increase Revenue

Turn returns into exchanges and upsells

Seamless Returns Process

From initiation to resolution in record time

Customer Initiates Return

Self-service portal with instant label generation

Smart Routing

Returns directed to optimal processing center

Quality Inspection

Items inspected and graded for resale

Fast Resolution

Automatic refunds or exchanges processed

Complete Returns Management Platform

Everything you need to handle returns efficiently and turn them into opportunities for customer retention and revenue recovery.

Prepaid return labels
Return merchandise authorization (RMA)
Quality inspection & grading
Restocking & inventory updates
Refund processing
Exchange management
Return analytics & reporting
International returns
Drop-off location network
Return fraud prevention
ShipCentro returns management dashboard
ShipCentro customer return portal

Self-Service Customer Portal

Empower your customers with a seamless return experience that reduces support tickets and increases satisfaction.

Instant Return Labels

Generate prepaid labels in seconds

Real-Time Tracking

Track return status from drop-off to refund

Exchange Options

Easy product exchanges and store credit

See Portal Demo

Ready to Revolutionize Your Returns?

Join leading brands who've transformed their returns process with ShipCentro