Accessibility Statement

Making shipping solutions accessible to everyone

Our Commitment

At ShipCentro, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve equal access and opportunity.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and are actively working to maintain and improve the accessibility of our website.

Accessibility Features

We've implemented numerous features to make our platform accessible to all users

Keyboard Navigation

Navigate our entire website using only your keyboard. Tab through interactive elements and use Enter or Space to activate them.

Screen Reader Support

Our website is compatible with popular screen readers including JAWS, NVDA, and VoiceOver.

High Contrast Mode

We maintain a high contrast ratio between text and backgrounds for better readability.

Mobile Accessibility

Our mobile experience is fully accessible with touch-friendly controls and proper gesture support.

Clear Language

We use simple, clear language and provide explanations for technical terms when necessary.

Large Click Areas

Interactive elements have sufficient size and spacing to accommodate users with motor impairments.

WCAG 2.1 Compliance

We follow the four main principles of web accessibility

Perceivable

Information and UI components are presented in ways users can perceive.

  • Text alternatives for non-text content
  • Captions for videos
  • Sufficient color contrast
  • Resizable text without loss of functionality

Operable

Interface components and navigation are operable.

  • All functionality available via keyboard
  • No seizure-inducing content
  • Sufficient time limits
  • Clear navigation and page titles

Understandable

Information and UI operation are understandable.

  • Readable and understandable text
  • Predictable functionality
  • Input assistance and error prevention
  • Consistent navigation

Robust

Content is robust enough for various assistive technologies.

  • Valid HTML markup
  • ARIA labels where appropriate
  • Compatible with current and future assistive technologies
  • Progressive enhancement approach

Browser & Technology Support

Supported Browsers

  • Chrome (latest)
  • Firefox (latest)
  • Safari (latest)
  • Edge (latest)

Assistive Technologies

  • JAWS
  • NVDA
  • VoiceOver
  • Dragon NaturallySpeaking

Need Accessibility Support?

We're here to help! If you encounter any barriers while using our website or have suggestions for improvement, please contact our accessibility team:

Email

accessibility@shipcentro.com

Phone

(424) 362-6480

Live Chat

Available 24/7 with accessibility support

Response Time: We aim to respond to accessibility inquiries within 24 hours during business days.

Continuous Improvement

Accessibility is an ongoing effort. We regularly audit our website and implement improvements based on user feedback and evolving standards. Your input helps us create a better experience for everyone.

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